Shipping Policy

Last updated: October 11, 2026

Thank you for shopping with us! We want to make sure your order arrive safely and on time. Please read our shipping policy before placing your order.

1. Order Processing Time

Orders are typically processed within 2–5 business days after payment is confirmed. During busy periods, especially the holidays season, processing may take a little longer.

Please note that processing time is separate from shipping time.

2. Shipping Times

Delivery times depend on your location, the shipping carrier, and the product ordered.

Estimated delivery times will be provided at checkout whenever available. These estimates are not guaranteed, and delays may occur due to weather, customs, carrier disruptions, or holiday demand.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, the items in your order, and the available shipping options.

Any free-shipping promotions will be clearly communicated when applicable.

4. Order Tracking

When tracking information is available, you will receive a shipping confirmation email containing your tracking number and instructions for tracking your order.

Please allow some time for tracking information to become available after your order has shipped.

5. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been processed or shipped.

6. Delayed or Missing Orders

Although we do our best to ensure timely delivery, we cannot guarantee exact delivery dates.

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can help you investigate the issue.

7. International Shipping and Customs

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.

International delivery times may vary due to customs processing.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and clear photographs of the issue.

We will review your request and explain the available options in accordance with our applicable policies and consumer protection laws.

9. Contact Us

If you have any questions about shipping or your order, please contact us through our store's contact page or customer support email.

Thank you for supporting our small business and choosing us for your Christmas shopping!

Happy shopping and Merry Christmas! 🎄